Terms of Service

Updated November 22, 2015

By signing up for the Grey Methods Media Group LLC service (“Service”) or any of the services of Grey Methods Media Group LLC (“Grey Methods”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”). The Services offered by Grey Methods under the Terms of Service include various products and services to help you create and manage a website ("Online Services"). Any new features or tools which are added to the current Service shall be also subject to the Terms of Service.

 

Grey Methods Creative Group, LLC. refer to herein as the "Company" is in the business of providing website design services and has an extensive experience in this industry;

 

In accordance with the terms and conditions of the present Agreement, the Client wishes to (i) engage the Company so that the latter designs/develops a website (the “Website”) in accordance with the Service Order, and (ii) be granted an exclusive license of the right to use the Website (the Company being and remaining the sole and exclusive copyright owner of the Website) for the duration of the present Agreement.

 

The Parties wish to agree to the fact that the Website hosting services will be provided to the Client by Adobe Business Catalyst, Adobe Systems Inc. (“Adobe”) via the intermediation of the Company. The Client wishes to benefit from such Website hosting services (free of charge) for the duration of the present Agreement.

 

The Website design services and the Website hosting services shall be together hereinafter referred as the “Services”.

 

The Client wishes to provide the Company with the Client’s information (including, but not limited to, Client’s company name, company phone number, email address and mailing address, name of the Client’s authorized representative, such authorized representative’s credit/debit card number or Client’s business credit/debit card number, as well as CVS code, billing address and phone number associated with any such credit/debit card number, hereinafter collectively referred to as “Client’s Information”) in order for the Company to automatically bill the Client for Services provided hereunder in accordance with the terms and conditions of the present Agreement.

 

The Company wishes to make available to the Client its team of developers/coders (the “Team”) in charge of developing/designing the Website. The Team will be composed of (i) full-time and/or part-time web developers (hereinafter referred to as “Team Member(s)”).

 

NOW THEREFORE, in consideration of the covenants set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree to the following:

 

ENGAGEMENT & PURPOSE OF THE AGREEMENT

The Client hereby engages the Company so that the Company provides the Client with the Services in accordance with the terms and conditions of the Agreement.

 

REPRESENTATIONS AND WARRANTIES OF THE CLIENT’S AUTHORIZED REPRESENTATIVE

The Client’s authorized representative represents and warrants that he or she (i) is at least 18 years of age, and (ii) has the right, power and authority to execute the present Agreement on behalf of the Client.

 

COMPENSATION AND PAYMENT TERMS

In consideration of the Services to be performed by the Company hereunder as agreed upon between the Parties, the Client shall pay to the Company a service fee (“Service Fee”), in an amount as indicated in the Service Order, on each due date (as defined below and hereinafter referred to as the “Due Date”).

 

The “Due Date” shall fall on the same calendar day of every month starting on the Effective Date. Unless otherwise agreed upon by the Parties, all payments/charges made pursuant to this Agreement shall be made in US Dollars (USD).

 

By providing the Company with the Client’s Information, the Client hereby authorizes the Company to automatically bill the Client for Services provided hereunder for the term of the present Agreement.

 

All payments made by the Client or assessed against the Client’s credit/debit card, under the present Agreement, are non-refundable.

 

OBLIGATIONS OF THE COMPANY

The Company understands, acknowledges, agrees and guarantees that during the term of this Agreement, each Team Member shall (i) fully dedicate himself/herself to the performance of the Services, and (ii) comply with the terms and conditions contained in the Agreement.

 

GRANT OF LICENSE

The Company hereby grants to the Client, and the Client hereby accepts, an exclusive, revocable, worldwide, non-transferable, non-sublicensable, royalty-free license of the right to use the Website for the sole and exclusive purpose of operating the Website.

 

UPDATES TO THE WEBSITE AT THE CLIENT’S REQUEST

The Company prides itself in providing excellent customer service. That is the spirit of our agreement and the spirit of the Company's business. To that end, we encourage input from the Client during the design process. The Company shall change, modify or update the Website, at the Client’s request, free of charge within the parameters of their plan, during the term of this Agreement.

 

TURNAROUND TIMES AND DELAYS

We aim to complete the design and development of the Website within four (4) weeks as of the Effective Date. In some cases, however, the completion of the Website design and development may take longer than four (4) weeks. In such a case the Company shall notify the Client of any delays.

 

Upon the Client’s request, the Company undertakes to update/modify the Website within the turnaround time specified in the Service Order. Any delay or nonperformance of any provision of this Agreement caused by conditions beyond the reasonable control of either Party shall not constitute a breach of this Agreement, provided that the delayed party has taken reasonable measures to notify the other of the delay in writing. The delayed Party’s time for performance shall be deemed to be extended for a period equal to the duration of the conditions beyond its control. Conditions beyond a Party’s reasonable control include, but are not limited to, natural disasters, acts of government, power failure, fire, flood, acts of God, labor disputes, riots, acts of war and epidemics. If, as a result of legislation or a governmental action, any Party or Parties are precluded from receiving any benefit to which they are entitled hereunder, the Parties shall review the provisions of this Agreement so as to try the best possible efforts to restore the Party or Parties to the same relative positions as previously obtained hereunder.

 

WEBSITE HOSTING SERVICES

The Website hosting services will be provided to the Client by Adobe Business Catalyst via intermediation of the Company. The Client will benefit from such Website hosting services free of charge for the duration of the present Agreement.

 

DOMAIN NAME

Unless the Client owns a domain name prior to engaging the Company to perform the Services, the Company undertakes to purchase a domain name (“Domain Name”) to the benefit of the Client and for the purpose of performing the Services hereunder. In such a case, the Domain Name shall be sole and exclusive property of the Company. Upon termination of this Agreement by either Party, the Client will have an option of buying out the Domain Name from the Company for the price Company paid for said Domain Name.

 

MIGRATION OF YOUR PRE-EXISTING WEBSITE AND EMAIL ACCOUNT

When migrating your pre-existing website to our servers (operated by Adobe Business Catalyst) so that we could redesign or improve it, you notice temporary changes in the performance of the Website.  If you have any current search engine ranking, this may be affected for a short period of time before returning to its original position.

 

If you have a preexisted email account and are transferring to the Company, we strongly recommend that you download from your current server and save on a hard drive all your emails, or that you mass forward them to your new email account that you are having with us . We can, at your request, migrate your current email account and its content ensuring that no data is lost. All data migrations require a test migration to ensure a successful connection can be made to the external mail server.

 

ELECTRONIC COMMERCE PLATFORM AND LAWS AFFECTING ELECTRONIC COMMERCE

If you have an Electronic Commerce (E-Commerce) platform, we will charge an additional fee stated in the Service order per month to manage your platform.

From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The Client agrees that the Client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend the Company and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet electronic commerce.

 

CHARGEBACK PREVENTION & BILLING DISPUTES

The Parties hereby acknowledge, understand and agree that chargebacks generally constitute a remedy used by any client/customer to reverse transactions made with credit or debit cards when a fraudulent use has occurred, or when there is a violation/breach by the service provider of any of the provisions of the agreement entered into between any such client/customer and the service provider. Therefore, the Client hereby acknowledges, understands and agrees that by signing/executing any Order Form, the Client authorizes the Company to assess all charges against the Client’s credit/debit card in compliance with the relevant/considered Order Form.

 

Thus, considering the foregoing, except for reasons of fraudulent use by the Company of the Client’s credit/debit card information or of a material violation/breach by the Company of the present Agreement and of the relevant/considered Order Form, the Client hereby agrees and undertakes not to dispute any charge assessed by the Company against the Client’s credit/debit card. Should the Client have any questions or objections regarding any charge assessed by the Company against the Client’s credit/debit card, the Client shall immediately contact the Company and try to solve/settle this issue in the most amicable and transparent manner possible. The Company shall then provide the Client with good explanations within a reasonable timeframe.

 

WEBSITE CONTENT AND OWNERSHIP

The Company (i) represents and warrants to the Client that any text, graphic, photo, design, trademark or other artwork, used by the Company in order to perform the Services, is solely and exclusively owned by the Company, or that the Company obtained permission from the rightful owner of any such element to use any such element, and (ii) will hold harmless, protect, and defend the Client from any claim or suit arising from the use of any such element furnished by the Company.

 

The Client (i) represents and warrants to the Company that any element including, but not limited to, any text, graphic, photo, design, trademark, or other artwork furnished by the Client (hereinafter referred to as “Client Content”) to the Company for inclusion in the Website are  the sole and exclusive property of the Client, or that the Client obtained permission from the rightful owner of any such element to use any such element, and (ii) will hold harmless, protect, and defend the Company from any claim or suit arising from the use of any such Client Content furnished by the Client.

 

The Client hereby agrees that any Client Content submitted for publication will not contain anything leading to an abusive or unethical use of the Website. Abusive and unethical content and uses include, but are not limited to, pornography, obscenity, nudity, violations of privacy, computer viruses, harassment, any illegal activity, spamming, advocacy of an illegal activity, and any infringement of privacy.

 

The Client hereby grants to the Company a non-exclusive, irrevocable, worldwide, non-transferable, non-sublicensable, royalty-free license of the right to use the Client Content for the sole and exclusive purpose of performing the website design service under the present Agreement.

 

All copyrights to any material and finished assembled work produced and completed by the Company for and to the benefit of the Client, including the Website’s page designs, the Website’s code or computer program, the Website’s content, any artwork contained in the Website, and any other material created by the Company and needed by the Client in order to be able to operate the Website shall be the sole and exclusive property of the Company.

Secondary materials (which are not needed by the Client in order for the Client to be able to run the Website) created by the Company during the Website’s production/creation, including drafts, plans, graphic source files, secondary Website’s code and templates, shall also remain the exclusive and sole and exclusive property of the Company.

 

If either Party terminates this Agreement, the Company will send the Client PSD files of the design at no extra charge. Upon termination, website will be removed from our servers and subsequently may not be visible on the Internet. Grey Methods Creative Group will not be held liable for any damages, including but not limited to, any lost profits, lost savings or other direct, indirect, incidental, special or consequential damages that result from this action being taken.

 

Rights to photos, graphics, computer programs are specifically not transferred to the Client, and remain the property of their respective owners. The Company reserves the right to display all designs as examples of its work hereunder in its portfolio.

 

CONFIDENTIALITY

For purposes of this Agreement, “Confidential Information” shall mean all information related to the Client’s or the Company’s businesses (including without limitation all materials, trade secrets, information related to business systems, computer programs, the Website's source code and all other technical and business information, legal/contractual documentation, financial data, client lists, protocols and proprietary information owned by the Client or by the Company) which the Client or the Company considers to be confidential and/or proprietary or which the Client or the Company has a duty to treat as confidential.

 

During the term of this Agreement and at all times thereafter, each Party shall (a) hold all Confidential Information in strict trust and confidence, (b) refrain from using Confidential Information in any manner or for any purpose not expressly permitted or required by this Agreement, and (c) refrain from disclosing any Confidential Information to any third party without obtaining the other Party’s express prior written consent. Each Party shall protect the Confidential Information from unauthorized use, access, or disclosure in the same manner as Each Party protects its own confidential or proprietary information of a similar nature, and with no less than the greater of reasonable care or industry-standard care.

 

The Parties’ obligations of confidentiality will not apply to any particular information for which each Party can prove, by clear and convincing evidence that (a) it lawfully knew such particular information prior to the other Party’s first disclosure to such Party, or (b) a third party rightfully disclosed to such Party free of any confidentiality obligations, or (c) such particular information through no fault of such Party has become, generally available to the public.

 

Additionally, each Party will be permitted to disclose Confidential Information to the extent that such disclosure is (i) expressly approved in writing by the other Party, or (ii) required by law or court order, provided that such Party immediately notifies the other Party in writing of such required disclosure and cooperates with such other Party, upon such other Party’s request and at the other Party’s reasonable own expenses, in any lawful action to contest or limit the scope of such required disclosure, including filing motions and otherwise making appearances before a court.

 

Upon each Party’s request and upon any termination/expiration of this Agreement, the other Party will promptly (a) return to the requesting Party or, if so directed by such requesting Party, destroy all tangible embodiments of the Confidential Information, (b) permanently erase all electronic files containing or summarizing any Confidential Information, and (c) certify to such requesting Party in writing that the other Party has fully complied with the foregoing obligations.

 

BREACHES AND VIOLATIONS

If either Party breaches/violates any material obligation contained in this Agreement, then the non-breaching Party may provide a written notice of such breach to the breaching Party and if such breach is not cured/remedied within ten (10) days of receipt of the written notice, then the non-breaching Party may terminate this Agreement.

 

DURATION, EXPIRATION, AND TERMINATION

This Agreement shall come into effect on the Effective Date and shall remain in force until terminated by either Party.

This Agreement may be terminated by the Company with or without notice (i) immediately if Client fails to pay any fees hereunder, or (ii) if the Client is in breach of any material obligation contained in this Agreement and fails to remedy such breach (if such breach can be remedied) within ten (10) days of receipt of a written notice of such breach, or (iii) upon a written notice given to the client at any time and for any reason.

 

The Client may terminate this Agreement (i) if the Company is in breach of any material obligation contained in this Agreement and fails to remedy such breach (if such breach can be remedied) within ten (10) days of receipt of a written notice of such breach; or (ii) upon a written notice given to the Company at any time and for any reason.

 

In the event that this Agreement is terminated by either Party, any and all fees (owed under the present Agreement) shall become immediately due and payable in full by the Client without prejudice to any other right or remedy of the Company.

 

Moreover, Upon the date of termination of this Agreement, all legal obligations, rights and duties arising out of this Agreement shall terminate except for the following obligations/provisions: the confidentiality restrictions/obligations contained in the Agreement, the provisions contained in the Agreement relating to ownership of proprietary rights to the Website, the provisions regarding the nature of the contractual relationship between the Parties. Such obligations/provisions shall all remain into force beyond the time and date of the termination of this Agreement.

 

ASSIGNMENT AND SUBLICENSE

The Client hereby understands and agrees that the Client shall/may under no circumstances sub-license, assign, transfer or otherwise dispose of this Agreement in whole or in part or any of its rights (including the right to use the Website) hereunder to any person, individual, legal entity, firm or corporation without the prior written consent of the Company.

 

The Client hereby agrees that the Company may transfer its rights and obligations hereunder to any third party at its sole discretion and at any time, and such transfer shall only be subject to a written notice serviced to the Client by the Company, and no any further consent from the Client will be required.

 

REPRESENTATIONS & WARRANTIES OF THE COMPANY

The Company does not make any representation or warranty of any kind, whether express or implied, including without limitation any warranty of merchantability or any warranty with regard to any third party products, third party content or any software, equipment, or hardware obtained from third parties.

 

The Company does not warrant that the functions contained in Website will meet the Client's requirements or that the operation of the Website will be interrupted or error-free. The entire risk as to the quality and performance of the Website is with the Client.

 

The Company will make reasonable efforts to design the Website so that it works in any type of internet web browser, but the Company does not warrantee the Website to work in all internet web browsers.

 

LIMITATION OF LIABILITY

Under no circumstances shall the Company be liable to the Client (i) for any damages, including, but not limited to, any lost profits, lost savings or other direct, indirect, incidental, special or consequential damages that result from mistakes, omissions, interruptions, deletion or loss of files or data, errors, defects, delays in/of operation or performance of the Website, inability to operate the Website or access e-mail due to any force majeure event, communication failure, theft, destruction or unauthorized access to the Company’s records, programs or services, or due to other instances beyond the Company’s control and (ii)  for any direct, indirect, exemplary or consequential damages, including any implied warrant of merchantability or fitness for a particular purpose or implied warranties arising from course of dealing or course of performance, lost profits, loss of data, whether or not foreseeable or alleged to be based on breach of warranty, contract, negligence or strict liability, arising under this Agreement, loss of data, or any performance under this Agreement, even if such Party has been advised of the possibility of such damages and notwithstanding the failure of essential purpose of any limited remedy provided herein.

 

INDEMNIFICATION

The Client agrees that it shall defend, indemnify, save and hold the Company harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees associated with the Company's development of the Website to the benefit of the Client. This includes Liabilities asserted against the Company, its subcontractors, agents, its clients, and employees, which may arise or result from any Service provided or performed or agreed to be performed hereunder.

 

The Client also agrees to defend, indemnify and hold harmless the Company against Liabilities arising out of any injury to person or property caused by any products or services sold or otherwise distributed over the Client's Website. This includes infringing on the proprietary rights of a third party, copyright infringement, and delivering any defective product or misinformation which is detrimental to another person, organization, or business.

 

NOTICES

Any notice required by this Agreement or given in connection with it, shall be in writing and shall be given to the appropriate Party by personal delivery or by certified mail, postage prepaid, recognized overnight delivery services, or e-mail.

 

NATURE OF THE RELATIONSHIP BETWEEN THE PARTIES

The contractual relationship hereby established between the Company and the Client during the term of this Agreement shall be solely that of an independent contractor and its customer. The Parties agree that nothing in this Agreement shall be construed as creating a joint venture, partnership, franchise, agency, employer/employee, or similar relationship between the Parties, or as authorizing either Party to act as the agent of the other.

 

ENTIRE AGREEMENT AND AMENDMENT(S)

This Agreement contains the entire agreement and understanding of the Parties with respect to the subject matter hereof and supersedes and replaces all prior discussions, agreements, proposals, contemporaneous conditions, definitions, warranties, understandings or representation, whether orally or in writing, between the Parties regarding the subject matter of this Agreement. This Agreement shall not be modified or changed in any manner except if mutually agreed upon through a written instrument duly executed by the Parties or by authorized representatives of the Parties.

 

SEVERABILITY

If any provision of this Agreement is held invalid or unenforceable for any reason, the Parties agree that such invalidity will not affect the validity of the remaining provisions of this Agreement, and further agree to substitute for the invalid provision a valid provision, which most closely approximates the intent and economic effect of the invalid provision.

 

WAIVER

Any waiver of a default under this Agreement shall be made in writing and shall not be a waiver of any other default concerning the same or any other provision of this Agreement. No delay or omission in the exercise of any right or remedy shall impair such right or remedy or be constructed as a waiver. A consent to or approval of any act shall not be deemed to waive or render unnecessary consent to or approval of any other or subsequent act.

 

HEADINGS

The article headings contained in this Agreement are for reference purposes only and shall not in any way affect the meaning or interpretation of this Agreement.

 

GOVERNING LAW, MANDATORY MEDIATION IN CASE OF DISPUTES, JURISDICTION AND ATTORNEYS’ FEES

In the event of any disagreement between the Parties with respect to any aspect of this Agreement, the Parties agree to discuss in good-faith to reach an amicable resolution prior to starting any litigation/legal proceedings against each other.

 

This Agreement shall be construed and enforced in accordance with the laws of the State of California, USA. The Courts located within the Los Angeles County, California, USA shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with this Agreement. Both Parties hereby submit to the jurisdiction of said Courts for purposes of any such suit or proceeding, and waive any claim that any such forum is an inconvenient forum.

 

In the event any litigation, mediation or other legal proceedings (“Proceedings”) is initiated by any Party against any other Party to enforce, interpret or otherwise obtain judicial or quasi-judicial relief in connection with this Agreement, the prevailing Party in such Proceedings shall be entitled to recover from the unsuccessful Party all costs, expenses and actual attorney's fees relating to or arising out of (a) such Proceedings, whether or not such Proceedings proceed to judgment, and (b) any post-judgment or post-award legal proceedings, including without limitation any legal proceedings aimed at enforcing any judgment or award resulting from any such Proceedings.

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